These are the Terms and Conditions of Quotation and Sale (“Terms and Conditions”) of all products supplied by Sparkies Electrical,
except as otherwise expressly agreed upon in writing between a duly authorised officer of Sparkies Electrical and the customer, the
following Terms and Conditions shall apply notwithstanding any provisions to the contrary which may appear on any document or
agreement between the Customer and Sparkies Electrical.
“Customer” means the person/s placing the order for Works and/or products supplied by Sparkies Electrical to the
Customer as specified in any invoice, document or order. The customer warrants that they have the power to enter into this agreement
and has obtained all necessary authorisations to allow them to do so.
“Sparkies Electrical” means the Company that the Customer is contracting with, whose business name and ABN appears on the
quotation, invoice, receipt or TCA provided to the Customer.
“Quote” means any document containing a price for Works, including but not limited to Tax Invoices, quotations generated by
computer or tablet devices or handwritten quotations.
“Works” means any services rendered, products delivered or any future or completed work done by Sparkies Electrical.
(A) All orders placed with Sparkies Electrical shall only be accepted subject to these Terms and Conditions. The Customer has
exclusively accepted and is immediately bound by these Terms and Conditions if the Customer places an order for the product/s or
services, signs any Quote, pays the deposit, continues to provide instructions and/or accepts the product/s or Works.
(B) Sparkies Electrical may, at any time, alter these Terms and Conditions and such altered Terms and Conditions shall apply after
notification by Sparkies Electrical to the Customer.
(A) If there is any error or omission in the Quote, Sparkies Electrical reserves the right to change the contract sum on the Quote.
This clause applies even if the Quote has been accepted by the customer. Prices quoted are subject to final costing assessment by
(B) Upon acceptance of the Quote by the Customer, Sparkies Electrical may require a deposit to be paid prior to any
works being commenced by Sparkies Electrical. This deposit is at the sole discretion of Sparkies Electrical.
(C) Notwithstanding any other clause, the contract sum on the Quote will only be valid for 30 days from the date of
the quotation. Sparkies Electrical reserves the right to make any changes to the Quote if the 30 days lapses.
(D) At Sparkies Electrical’s sole discretion a portion of or the full amount of the deposit may be non-refundable. The
amount that is non-refundable is a true estimate of costs and expenses spent to date.
(E) Sparkies Electrical reserves the right to make any changes to the quotation including but not limited to the contract
sum if either: (i) a variation is requested by the Customer, or (ii) a Quote has not been fulfilled within 30 days of the
date the Quote was produced. Any variation from the quotation, schedule works or specifications will allow
Sparkies Electrical the right to stop the progress of any works until Sparkies Electrical and the Customer agree to
changes. Payment for all variations must be made in full at the time which they are raised.
(F) After Sparkies Electrical accept your order you may not cancel the order unless Sparkies Electrical agree in
writing. Sparkies Electrical reserve the right to supply an order in full or only in part.
(A) The customer shall make payment according to the Quote or unless the Customer has been granted a credit
account. Granting of a credit account shall be at the absolute discretion of Sparkies Electrical and unless otherwise
demanded by Sparkies Electrical the Customer granted credit account shall make payment within the terms approved
in the credit account.
(B) If the customer fails to make payment in accordance with clause 4(A), Sparkies Electrical shall be entitled to:
(i) Require the payment of cash upon delivery and commencement of any further Works;
(ii) Charge default interest at the rate of 9% per annum on all overdue amounts (including late payment charges and
amounts other than the contract sum) calculated on a day to day basis on any monies due but unpaid, such interest to
be computed from the due date for payment AND the parties agree that such default is not a penalty but is a true
measure of damages incurred by Sparkies Electrical. Payments received from the Customer will be credited first
against any default interest and all such charges shall be payable upon demand;
(iii) Claim from the Customer all costs relating to any action taken by Sparkies Electrical to recover moneys or goods
due from the Customer including, but not limited to, any legal costs and disbursements on a solicitor-client basis;
(iv) Cease any further Works for the Customer and terminate any agreement in relation to services and/or products that
have not been provided or delivered; and
(C) The Customer shall not be entitled to set off against, or deduct from the contract sum, any sums owed or claimed
to be owed to the Customer by Sparkies Electrical nor to withhold payment of any invoice because part of that invoice
is in dispute.
(A) Any date or time quoted for delivery and completion of the Works is an estimate only and Sparkies Electrical shall
endeavour to complete the Works at a time or times required by the Customer, but failure to do so shall not confer any
right of cancellation, termination or refusal of delivery on the Customer’s part or render Sparkies Electrical liable for
any loss or damages directly or indirectly sustained by the Customer as a result thereof.
(B) The Customer will not be relieved of any obligation to accept or pay for products by reason of any delay in
delivery or any strike, lockout, unavailability of raw materials, accidents to machinery, differences with workmen,
breakdowns, shortages of supplies or labour, fires, floods, storm or tempest, transport delays, acts of God, restrictions
or intervention imposed by any Laws, regulations, Governments or agency’s thereof and any other cause beyond the
control of Sparkies Electrical or any other cause whatsoever.
(A) The customer shall examine the products immediately after delivery and Sparkies Electrical shall not be liable for
any misdelivery, shortage, defect or damage unless Sparkies Electrical receives details in writing within 14 days of the
date of delivery of the products.
(B) If Sparkies Electrical are employed to install said product/s the Customer shall not open, dismantle or otherwise
handle the product/s.
(A) Notwithstanding delivery of the product/s or their installation, property in any given products shall remain with
Sparkies Electrical until the Customer has paid and discharged any and all other indebtedness to Sparkies Electrical on
any account whatsoever including all applicable sales taxes and any other taxes, levies and duties. Any payment made
by or on behalf of a Customer which is later voided by the application of any Statutory Provision shall be deemed not
to discharge the Customer’s indebtedness and in such an event the parties are to be restored to rights which each
respectively would have had if the payment had not been made.
(B) The Customer acknowledges that they are in possession of the products solely as a bailee for Sparkies Electrical
until payment as defined in clause 4(A) has been made in full to Sparkies Electrical and until such payment, the
Customer shall be fully responsible for any loss or damage to the goods whatsoever and howsoever caused following
Sparkies Electrical shall not be liable for any failure or delay in supply or delivery of the products or Works where
such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control
of Sparkies Electrical including, but not limited to war, strikes, lockouts, industrial disputes or unrest, government
restrictions or intervention transport delays, fire, act of God, breakdown of plant, shortage of supplies or labour, storm
or tempest, theft, vandalism, riots, civil commotions or accidents of any kind.
If any products and Works specified within this quotation are unavailable at the time of the works being carried out,
Sparkies Electrical in its absolute discretion may substitute a reasonable alternative.
(A) To the extent required by statute, subject to the conditions of warranty as may be set out in The Australian
Consumer Law located in Schedule 2 of the Competition and Consumer Act 2010 (Cth) Sparkies Electrical warrants
that if a defect in any of the Works carried out by Sparkies Electrical is reported to Sparkies Electrical within 12
months of the date of completion, then Sparkies Electrical will either replace or remedy the Works subject to these
Terms and Conditions.
(B) This warranty will not be applicable in any of the following:
(i) Defect or damage caused which may be caused or partly caused by or arising through the failure of the Customer to
properly maintain any Works, follow any instructions or guidelines provided by Sparkies Electrical, use of any Works
in any other way than is outlined in the quotation or by the Customer’s negligence.
(ii) The Customer continues to use any of the works after any defect becomes apparent or would have become
apparent to a reasonably prudent operator or user.
(iii) The Customer allows someone other than a licensed professional to deal with the products.
(iv) If the works fail due to fair wear and tear, any accident or act of God.
(C) The warranty shall cease and Sparkies Electrical shall thereafter in no circumstances be liable under the terms of
the warranty if the works are repaired, altered or overhauled without Sparkies Electrical’s express written consent.
(D) In respect of all claims, Sparkies Electrical shall not be liable to compensate the Customer for any delay in either
replacing or remedying the workmanship or in properly assessing the Customer’s claim.
(E) If Sparkies Electrical must make an inspection outside of our premises, Sparkies Electrical may charge the
Customer for all reasonable costs incurred including labour, travelling and other out-of-pocket expenses incurred if the
fault or defect is deemed to be outside this warranty.
(F) Where the Customer seeks to have defective goods replaced, Sparkies Electrical must have received notice within
6 months of the Customer receiving them and the goods must be returned to Sparkies Electrical within 12 month of the
Customer receiving them.
(G) Components and parts from third party suppliers are subject to the same warranty (if any) as is extended to
Sparkies Electrical by the supplier.
(H) If Sparkies Electrical replace defective goods, ownership in those defective goods transfers wholly and
unconditionally to Sparkies Electrical.
(I) If a claim is made by a Customer and Sparkies Electrical, after assessing the item, deem this to be out of warranty,
Sparkies Electrical will make reasonable attempts to contact the Customer to arrange for the items to be returned. If,
after 30 days, the Customer has not made arrangements to have the goods returned, Sparkies Electrical may dispose of
the goods at the Customer’s expense.
(J) Time is of the essence in relation to all stipulated time requirements in this clause.
(A) It is the sole responsibility of the Customer to check and confirm the order with Sparkies Electrical prior to
signing the Quote. Sparkies Electrical will not be held liable for incorrect orders.
(B) It is the responsibility of the Customer to ensure that the Works can be completed without interruption, in a
continuous work flow and on the mutually agreed date. Sparkies Electrical reserves the right to charge the Customer
any extra costs incurred by Sparkies Electrical by virtue of interruption including but not limited to additional return to
site charges and travel costs. The customer shall be fully responsible to ensure that plumbing, electrical installations
and any other installations not specified within this quotation do not foul the work area and associated areas. The
customer shall be fully responsible for any necessary foundations.
(C) The Customer shall ensure that Sparkies Electrical has clear and free access to the work site at all times to enable
them carry out the Works. Sparkies Electrical shall take all due and reasonable care when delivering and installing the
product/s in accordance the Terms and Conditions. Sparkies Electrical shall not be liable for any loss or damage to the
(D) The Customer accepts all liability for, and indemnifies Sparkies Electrical against, any custom orders or additional
requests that are outside the usual scope of works, including but not limited to anything that is labelled as a “client/
customer requirement”. The usual scope of works, and what is outside same, is determined solely by Sparkies
(E) Sparkies Electrical accepts no liability for the visual presentation or noise levels of installed products.
(A) If the customer fails to comply with any of these Terms and Conditions or being a natural person or persons
commits any act of bankruptcy or being a corporation passes a resolution for winding up or liquidation (other than for
the purposes of reorganisation or reconstruction) or enters into any composition or arrangement with creditors or if a
receiver or manager is appointed for any property or assets of the customer or becomes liable to be wound up by
reason of insolvency or if any petition is presented for its winding up, or if a Liquidator or Provisional Liquidator is
appointed, Sparkies Electrical may, in addition to exercising all or any of its rights against the customer, suspend any
further deliveries and immediately recover possession of any products not paid for in accordance with the Terms and
Conditions. Sparkies Electrical will not be liable for any loss or damage the Customer suffers as a result of Sparkies
Electrical exercising its rights under this Clause.
(B) If a Customer cancels or alters any order or part order for any product at any time after Sparkies Electrical has
received the order then Sparkies Electrical reserves the right to charge to the Customer the cost of any product/s or
materials already acquired for the order together with cost of labour and tooling expended to the date of such
cancellation or alteration. This is a genuine estimate of costs and expenses incurred by Sparkies Electrical to date.
(C) Sparkies Electrical reserves its rights as Seller under the Sale of Goods Act or similar State or Territory laws.
(A) The Customer acknowledges and agrees that:
(i) this agreement constitute a security agreement for the purposes of the PPSA and creates a registrable security
interest under the PPSA in all materials supplied or will be supplied by Sparkies Electrical to the Customer;
(ii) Sparkies Electrical has the right to register a financing statement under the PPSA with respect to the security
interest created by this agreement;
(iii) if Sparkies Electrical registers a security interest under the PPSA, Sparkies Electrical may exercise any or all
remedies afforded to it as a secured party, without prejudice to any other rights or remedies arising out of a breach by
the Customer of any agreement with Sparkies Electrical; and
(iv) the materials supplied or will be supplied by Sparkies Electrical to the Customer are collateral for the purposes of
(B) The Customer waives any right the Customer has under the PPSA to receive notice in relation to registration
(C) The Customer and Sparkies Electrical agree that neither party will disclose information of the kind specified under
Section 275(1) of the PPSA.
(D) Sparkies Electrical may elect, at its absolute discretion and at any time, that any section of the PPSA specified in
Section 115 will not apply to the extent permitted by Section 115.
(E) This clause shall survive the Termination of the Contract.
(A) The Customer hereby acknowledges that:
(i) Sparkies Electrical collects personal information such as contact details, bank account details, insurance details and
credit card details and holds such information for seven (7) years. The purpose of the collection of personal
information is only for internal use.
(ii) they have been informed by Sparkies Electrical that personal information about them may be disclosed to or
acquired from or to a credit reporting agency.
providing notice to Sparkies Electrical.
(B) The Customer hereby agrees:
(i) that Sparkies Electrical may contact any trade references or other credit references at any time whether now or in
the future for the purpose of assessing credit worthiness.
(ii) To Sparkies Electrical receiving from any other credit provider or providing to any credit provider any information
whether by way of report record or otherwise relating to credit worthiness for the purposes of exchanging information,
assessing credit worthiness and notification of default at any time whether now or in the future.
(iii) To Sparkies Electrical obtaining from a credit reporting agency a credit report on the Customer for the purposes of
assessing any credit application and the Customer further consents to Sparkies Electrical obtaining such reports from
time to time for the purposes of assessing credit worthiness during the continuance of credit provision.
(iv) To Sparkies Electrical obtaining from a business which provides credit information a report or information in
relation to the Customer’s commercial credit worthiness or commercial dealings and using such information for the
purpose of assessing the Customer’s application for credit.
(v) That, in the event of default of payment of any of their debts, Sparkies Electrical may disclose all information
relating to the Customer’s account to its collection agency for the purpose of receiving any or all amounts outstanding.
(A) If any clause or part thereof of these Terms and Conditions is invalid or not enforceable in accordance with its
terms, all other terms or parts thereof which are self-sustained and capable of separate enforcement without regard to
the invalid or unenforceable clause or part thereof is and will continue to be valid and enforceable in accordance with
(B) The Customer agrees that these Terms and Conditions are governed by and construed in accordance with the laws
of the State or Territory of Australia from which this document is issued and the Customer and Sparkies Electrical
submits to the non-exclusive jurisdiction of the Courts of the State or Territory of Australia from which this document
(C) Subject to other clauses in these Terms and Conditions and implied provisions, Sparkies Electrical shall not be
liable whatsoever to the Customer for any indirect, consequential loss and/or expense (including loss of profit)
suffered by the Customer arising out of a breach by Sparkies Electrical of these Terms and Conditions. In the
alternative, Sparkies Electrical’s liability shall be limited to damages not exceeding the contract sum of the order.
(D) Sparkies Electrical may assign all or any part of its rights and obligations without the Customer’s consent.
Should you not understand anything stated in these Terms and Conditions or wish
to request any amendments, please contact Sparkies Electrical. If you give us
instructions to proceed after receiving these Terms and Conditions, same is taken
as acceptance of the terms as disclosed herein.
Thank you Barry for the solar installation you preformed on our house in Brisbane, my wife and I are very pleased with the final job. In particular, i would like to praise you on your ability to think “outside the square” when faced with a potential installation problem, I am aware that when you arrived on the job, you had minimal knowledge about the install, the major problems being 3 levels and 12 inches of solid concrete and steel formwork, I found your thought process to be logical and your appraisal of the situation to be most professional, you tackled the job with gusto, and the end result has been very pleasing aesthetically. Thanks to you, our family is now enjoying the benefits of solar power.
I would not hesitate to employ your services again in the future, and would be pleased to recommend your services to other potential clients.